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Author Don Gallegos
Don Gallegos

Don Gallegos has spent most of his career in the supermarket industry, rising from a buyer to become President of King Soopers Supermarket, a chain of 70 stores with 15,000 employees, now part of The Kroger Co. He is now a sought-after speaker on the topic of customer service and writes a newsletter, "The Customer Service Repairman."

Gallegos is the author of Customer Service Rules! 52 Ways to Create A Customer-Centric Business. He is also the author of Win the Customer, NOT the Argument.

Our authors

​Jeofrey Bean
​Kevin Coupe
Debbi DiMaggio
Don Gallegos
Steve Hickner
Harold C. Lloyd
​
Jenny Land Mackenzie
Doug Madenberg

Brian Numainville
Murray Raphel
Michael Sansolo
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