Jeofrey Bean is the author of Customer Experience Rules! and is the co-author of The Customer Experience Revolution. Jeofrey is the founder and Principal of Del Mar Research. He is a sought-after speaker and insightful advisor to companies that want to increase the certainty and effectiveness of new opportunities and their business decisions. Jeofrey is an expert in building valuable differentiation with marketing, product development and customer experience leadership and is known for making the seemingly complex easy to understand.
Jeofrey’s extensive experience spans strategic to tactical to transformational with small innovative businesses and dynamic Fortune 500 companies. Industries include software, hardware, telecommunications, financial services, e-learning, market research and the Internet.
www.delmarresearch.comJeofrey is a Professor of Internet Strategies and Customer Experience at the University of California San Diego Extension, and is a resident of San Diego, California. He can be reached through the Del Mar Research website or his LinkedIn account.
Harold C. Lloyd
Jenny Land Mackenzie
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