November 22, 2017
Keeping talent happy with EMPLOYEE RETENTION RULES!
Joan Driggs of Progressive Grocer magazine just reviewed Harold Lloyd's newest book, Employee Retention Rules! While employee retention is a key topic for the supermarket industry, Driggs notes that the book could be used by managers in many fields. The review mentions a number of strategies for keeping your best employees that are among the 52 in the book, from ways to improve the hiring process, to better orientation programs, to a wealth of ideas to keep employees engaged and excited about their jobs. Read the whole review here.
October 10, 2017
RAVE REVIEWS FOR EMPLOYEE RETENTION RULES!
Darrell Jones, president of Save On Foods in Canada, has this to say about Employee Retention Rules!, the newest book by Harold C. Lloyd:
"We loved your new book! It is very well done, fun, and filled with great ideas—a real winner! We are giving one to every store manager at our store managers' meeting in the new year!"
Darrell also appreciates the fact that Harold gives his profits from the book to charity. Save On Foods has 128 supermarkets (and growing) in Western Canada, and is part of the Overwaitea Food Group.
February 24, 2016
review of newest Rules book: feedback rules!
Great article in Progressive Grocer magazine about Doug Madenberg and Brian Numainvilles's new book, Feedback Rules! The book debuts to the supermarket industry at the National Grocers Association trade show at the beginning of March , and should find a strong audience, since the authors are often consultants to that industry. Read more here!
October 13, 2015
Jeofrey Bean on "Real Talk" San Diego Radio
Jeofrey Bean, author of Customer Experience Rules!, talks with Real Talk San Diego 1700AM about his latest book. Bean is the co-author of the best selling The Customer Experience Revolution. Click here to listen.
September 1, 2015
introducing customer experience rules!
Available now is the latest entry in the growing line of Rules! books, Customer Experience Rules! by Jeofrey Bean. Bean is the co-author of the successful The Customer Experience Revolution, and derives from his experience as a CX expert 52 rules to help every business create a great customer experience. Click here to read more!
February 16, 2015
MiDWEST BOOK REVIEW PRAISES RULES! BOOKS
"Highly recommended for personal reading lists and community library business reference collections, all four of these outstanding reads are also available in Kindle editions ($8.99 each)."
Click here to read the full review.
October 18, 2014
Audio Interview with Steve Hickner
Click here to listen.