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Feedback Rules! by Doug Madenberg and Brian Numainville
Feedback Rules! 52 Ways to Listen to  Your Stakeholders
by Doug Madenberg and Brian Numainville

$14.95

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ISBN: 978-1-9384065-2-2
115 pages
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It’s critical to get feedback from the stakeholders of your business—customers, employees, members, business partners, and more. Experts Doug Madenberg and Brian Numainville set out 52 rules to follow for useful feedback. Whether you are conducting a telephone survey, doing in-depth customer interviews, or taking the pulse of your employees, you’ll learn how to prepare questions, run the program, and use the information wisely.

​Read one rule a week—or all 52 at once! Feedback Rules! is your guide to listening to your stakeholders.

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Click here to read a sample.

Our Authors

​Jeofrey Bean
​Kevin Coupe
Debbi DiMaggio
Don Gallegos
Steve Hickner
Harold C. Lloyd
​
Jenny Land Mackenzie
Doug Madenberg

Brian Numainville
Murray Raphel
Michael Sansolo
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